Timeless Luxury Since 1999

Privacy Policy

How West Furnishings handles customer information.

West Furnishings operates this website and store to provide a curated shopping experience. The store is powered by Shopify and supported by trusted ecommerce, analytics, marketing, fulfillment, and customer support services.

Last updated

June 9, 2026

Information is used to operate the store, support customers, protect the website, improve the shopping experience, and communicate about West Furnishings.

Information We May Use

Customer information supports shopping, service, and security.

Personal information may include contact details, shipping and billing details, order information, payment-related information, account information, device information, usage information, marketing preferences, and support messages.

Order support

Information used to support orders

1

Customer information may be used to process payments, fulfill orders, arrange shipping, provide customer support, manage accounts, and communicate about purchases.

Store systems

Shopify and service providers

2

West Furnishings uses Shopify and other trusted service providers for ecommerce, payments, analytics, marketing, shipping, fulfillment, and support workflows.

Email updates

Marketing and communication

3

Customers may receive transactional messages about orders and may opt out of promotional email messages where applicable. Marketing tools may help manage email signup, forms, and customer communication preferences.

Website data

Cookies and analytics

4

The website may use cookies, pixels, analytics tools, and similar technologies to understand site activity, improve the shopping experience, measure performance, and support marketing workflows.

Protection

Security and fraud prevention

5

Customer information may be used to provide secure checkout, authenticate accounts, detect fraud, investigate unsafe activity, and protect the store and customers.

Requests

Privacy rights

6

Depending on where a customer lives, they may have rights to access, correct, delete, or request details about certain personal information.

Outside services

Third-party links

7

The website may link to third-party services. Customers should review the privacy and security policies of sites not controlled by West Furnishings.

Customer help

Support messages

8

When customers contact support, message details may be used to review product questions, shipping questions, returns, warranty requests, damage claims, and account-related needs.

Privacy overview

The policy covers the main customer data paths.

These categories reflect the information needed to operate the storefront, process and support orders, communicate with customers, and maintain a safe shopping experience.

Order and checkout details
Shipping and delivery information
Account and support messages
Website usage, cookies, and analytics data
Email marketing preferences and form submissions
Fraud prevention and security information

Contact

Questions about privacy or account information?

Contact West Furnishings support for privacy, account, or customer information questions. Promotional emails may include unsubscribe options where applicable.

Email Support