Shipping Policy

Furniture delivery handled with clarity and care.

West Furnishings ships furniture and home goods with a focus on clear delivery expectations, supplier coordination, and professional support from checkout to arrival.

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Delivery coverage

Delivery options may vary by item and destination.

Large furniture, freight pieces, and supplier-fulfilled products may have different timing, delivery methods, and coordination needs.

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Delivery Details

What to know before your furniture arrives.

Shipping and delivery details can vary by product, supplier, carrier, destination, and freight method.

View Returns Policy

Coverage

Where we ship

West Furnishings supports delivery across approved markets. Available options may vary by product, supplier, carrier, destination, and fulfillment method.

Review window

Processing times

Orders are reviewed after product availability is confirmed. Standard processing often takes 1–5 business days, while furniture and supplier-fulfilled items may require additional time.

Timing

Delivery estimates

Delivery timing depends on the item, supplier, destination, carrier, and delivery method. Estimates are provided when available and are not guarantees.

Freight options

Furniture delivery

Large furniture may ship by freight, curbside delivery, threshold delivery, local delivery, or white-glove delivery where available.

Cost review

Shipping charges

Shipping charges are shown during the order process when available. Oversized or freight items may require adjusted delivery options or additional coordination.

Arrival support

Delivery issues

Please inspect shipments when they arrive. If there is visible damage, contact support promptly with order details and clear photos of the item and packaging.

Before delivery

A few details help prevent delivery confusion.

Furniture delivery often depends on size, weight, supplier status, carrier routing, and local delivery options.

Contact Support

Confirm product availability before relying on a delivery window.

Use the delivery ZIP code when asking about freight or regional fit.

Watch for appointment or freight coordination on large items.

Inspect the item and packaging when it arrives.

Delivery estimates are provided when available and are not guarantees. Weather, carrier delays, supplier timing, high-volume periods, and freight coordination may affect delivery.

Need Help?

Have a delivery question?

Contact support for product availability, delivery planning, freight questions, and order support.

Contact Support